[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"globals-en":3,"main-menu-en":14,"faq-en":39,"footer-globals-en":75,"faq-schema-en":78,"footer-menu-en":118},{"id":4,"brand":5,"copyright":8,"extension":9,"meta":10,"stem":11,"tagline":12,"__hash__":13},"globals_en\u002Fen\u002Fglobals.json",{"src":6,"alt":7},"\u002Fimages\u002Fpixelamos-logo-light.svg","Pixelamos - Estudio Interactivo","Pixelamos © All rights reserved.","json",{},"en\u002Fglobals","Made with ❤️ by Pixelamos","lWps-J1x3kYBL5ozmw24E0nal9eOvUDMJSXhGfZy-3I",{"id":15,"extension":9,"menus":16,"meta":36,"stem":37,"__hash__":38},"menus_en\u002Fmain-menu.json",[17],{"title":18,"items":19},"Main Menu",[20,24,27,30,33],{"title":21,"url":22,"external":23},"Home","\u002F",false,{"title":25,"url":26,"external":23},"About","\u002Fabout",{"title":28,"url":29,"external":23},"Services","\u002Fservices",{"title":31,"url":32,"external":23},"Insights","\u002Finsights",{"title":34,"url":35,"external":23},"Contact","\u002Fcontact-us",{},"main-menu","f3tNHtSvA28Ddf2XdFvdvoDi6pIBe5DN9NKJVj6gsFE",{"id":40,"title":41,"body":42,"description":62,"extension":65,"meta":66,"navigation":67,"path":68,"seo":69,"slug":68,"stem":73,"__hash__":74},"pages_en\u002Ffaq.md","FAQ - Pixelamos",{"type":43,"value":44,"toc":61},"minimark",[45,51,55],[46,47],"block-cinematic-hero",{":tags":48,"subtitle":49,"title":50},"[\"FAQ\",\"Web Development\",\"Pricing & Process\"]","Straight answers about how we work, what we build, and what it takes.","Got Questions?",[52,53],"block-faq-list",{":categories":54},"[{\"name\":\"Services & Scope\",\"icon\":\"uil:layers\",\"questions\":[{\"question\":\"What types of websites does Pixelamos build?\",\"answer\":\"We build corporate websites, e-commerce stores, landing pages, custom web applications, content platforms, member portals, booking systems, and more. If it lives on the web, we can build it. Every project is custom, we don't use generic templates.\"},{\"question\":\"Do you only build websites or do you also offer branding and marketing?\",\"answer\":\"We focus exclusively on websites. That's our entire business. We don't do branding, social media management, print design, or advertising. By specializing in one thing, we deliver better results than agencies that try to do everything. If you need branding or marketing, we're happy to recommend trusted partners.\"},{\"question\":\"Can you build an e-commerce store for my business?\",\"answer\":\"Yes. We build custom e-commerce solutions including online stores, digital product marketplaces, subscription platforms, and inventory management systems. We work with platforms like Shopify, WooCommerce, and custom-built solutions depending on your needs and scale.\"},{\"question\":\"Do you build mobile apps?\",\"answer\":\"We specialize in web-based solutions. However, we build progressive web apps (PWAs) that work like native apps on mobile devices, installable, fast, and offline-capable. For native mobile app development, we can recommend partners we trust.\"},{\"question\":\"Can you redesign my existing website?\",\"answer\":\"Absolutely. Many of our projects are redesigns of existing sites. We'll audit your current site, identify what's working and what's not, and build a new version that's faster, more modern, and better aligned with your business goals.\"},{\"question\":\"Do you provide website maintenance and support?\",\"answer\":\"Yes. Every project includes 30 days of free post-launch support. Beyond that, we offer monthly maintenance plans that cover security updates, performance monitoring, content changes, backups, and uptime management. Think of it as having a web team on retainer.\"},{\"question\":\"Can you help with SEO and search engine optimization?\",\"answer\":\"Every website we build is SEO-ready out of the box, clean code, fast load times, proper meta tags, structured data, and mobile-first design. We also optimize for GEO (Generative Engine Optimization) and AEO (Answer Engine Optimization) so your site performs well in AI-powered search results. For ongoing SEO campaigns, we partner with specialized agencies.\"},{\"question\":\"Do you offer website hosting?\",\"answer\":\"We help you set up and configure hosting on the best platform for your project, whether that's Vercel, Netlify, AWS, or traditional hosting. We handle deployment, SSL certificates, DNS configuration, and performance optimization. Hosting costs are separate and vary depending on your project's traffic and infrastructure requirements.\"}]},{\"name\":\"Process & Timeline\",\"icon\":\"uil:clock\",\"questions\":[{\"question\":\"How long does it take to build a website?\",\"answer\":\"Timelines vary by project scope. A landing page takes 2-3 weeks. A standard business website takes 4-8 weeks. E-commerce stores typically take 6-12 weeks. Complex web applications can take 3-6 months. We'll give you a detailed timeline during the proposal phase, and we stick to it.\"},{\"question\":\"What does your development process look like?\",\"answer\":\"Our process has six stages: Discovery Call (we learn about your business), Proposal & Scope (detailed plan with pricing), Design Phase (wireframes and mockups), Development (building with regular demos), QA & Testing (cross-browser and device testing), and Launch & Handoff (deployment plus 30 days support). You're involved at every stage.\"},{\"question\":\"How involved will I need to be during the project?\",\"answer\":\"We need your input at key milestones, approving designs, reviewing content, and giving feedback during demos. Expect 2-3 hours per week of involvement. We handle all the heavy lifting. You won't need to manage the project day-to-day.\"},{\"question\":\"What do you need from me to get started?\",\"answer\":\"To kick off a project we typically need: your brand assets (logo, colors, fonts), content (text, images, videos) or direction for content creation, access credentials if we're working with an existing site, and a clear understanding of your goals. We'll guide you through everything in the discovery phase.\"},{\"question\":\"Do you provide progress updates during the project?\",\"answer\":\"Yes. You'll have access to a staging environment where you can see the site as it's being built. We schedule regular check-in calls (usually weekly) and share progress updates through our project management tools. You're never in the dark about where things stand.\"},{\"question\":\"What happens if I need changes after the design is approved?\",\"answer\":\"We include two rounds of revisions in our standard process. Minor tweaks are always welcome and won't affect the timeline. Significant scope changes (adding new pages, features, or functionality) will be scoped separately with a clear cost and timeline impact before we proceed.\"},{\"question\":\"Can you work on a rush timeline?\",\"answer\":\"Yes, for an additional fee. Rush projects require dedicated resources and often mean rearranging our schedule. We'll be upfront about what's realistic and what it costs. That said, we never sacrifice quality for speed.\"}]},{\"name\":\"Pricing & Payment\",\"icon\":\"uil:invoice\",\"questions\":[{\"question\":\"How much does a website cost?\",\"answer\":\"Pricing depends entirely on the type and complexity of your project. A landing page is a very different investment than a full e-commerce platform or a custom web application. After our discovery call, we provide a detailed, transparent quote tailored to your specific scope, no hidden fees, no surprises.\"},{\"question\":\"Do you offer fixed-price or hourly pricing?\",\"answer\":\"We offer both models. Most clients prefer fixed-price because it provides budget certainty, you know exactly what you'll pay before we start. For ongoing work, retainers, or projects with evolving scope, we offer hourly or monthly pricing. We'll recommend the best model for your situation.\"},{\"question\":\"What are your payment terms?\",\"answer\":\"For fixed-price projects, we typically work with a 40% deposit to start, 30% at design approval, and 30% at launch. For larger projects, we can break payments into monthly milestones. We accept bank transfers, credit cards, and PayPal.\"},{\"question\":\"Do you offer payment plans or financing?\",\"answer\":\"For larger projects, we can arrange a payment plan spread across the project timeline. We don't offer external financing, but we're flexible about structuring payments in a way that works for your cash flow.\"},{\"question\":\"Are there any recurring costs after the website launches?\",\"answer\":\"The website itself is yours, no recurring fees for what we built. Ongoing costs typically include hosting, domain renewal, and optional maintenance plans. The exact amounts depend on your hosting setup and support needs. We'll outline all potential costs upfront so there are no surprises.\"},{\"question\":\"What's included in your maintenance plans?\",\"answer\":\"Our maintenance plans include security patches and updates, performance monitoring, monthly backups, content changes on demand, uptime monitoring, and priority support. Pricing scales based on the complexity of your site and the volume of changes you need. Contact us for a plan tailored to your situation.\"}]},{\"name\":\"Technology & Performance\",\"icon\":\"uil:brackets-curly\",\"questions\":[{\"question\":\"What technologies do you use to build websites?\",\"answer\":\"We work with modern, proven technologies including Vue.js, Nuxt, React, Next.js, Node.js, and various headless CMS platforms. For e-commerce, we work with Shopify, WooCommerce, and custom solutions. We choose the tech stack based on your project's specific needs, not whatever's trendy.\"},{\"question\":\"Will my website be fast?\",\"answer\":\"Performance is non-negotiable for us. We target 90+ scores on Google PageSpeed Insights and Core Web Vitals. This means optimized images, efficient code, smart caching, CDN delivery, and minimal JavaScript. A fast site isn't just about user experience, it directly impacts your SEO rankings and conversion rates.\"},{\"question\":\"Will my website work on mobile devices?\",\"answer\":\"Every website we build is mobile-first and fully responsive. We test across all major devices, screen sizes, and browsers. With over 60% of web traffic coming from mobile devices, this isn't optional, it's foundational to how we build.\"},{\"question\":\"Do you build websites with a CMS so I can edit content myself?\",\"answer\":\"Yes. Most of our projects include a content management system (CMS) that lets you update text, images, blog posts, and other content without touching code. We use headless CMS platforms like Sanity, Strapi, or Nuxt Content depending on your needs, and we provide training so you're comfortable managing your site.\"},{\"question\":\"How do you handle website security?\",\"answer\":\"Security is built into every project. We implement SSL certificates, secure headers, input validation, protection against common vulnerabilities (XSS, CSRF, SQL injection), regular dependency updates, and automated backups. For sites handling sensitive data, we add additional layers like WAFs and penetration testing.\"},{\"question\":\"Will my website be accessible to people with disabilities?\",\"answer\":\"We follow WCAG 2.1 guidelines to ensure your site is accessible. This includes proper heading structure, alt text for images, keyboard navigation, sufficient color contrast, and screen reader compatibility. Accessibility isn't just good practice, it's good business and increasingly a legal requirement.\"},{\"question\":\"Can you integrate third-party tools and APIs?\",\"answer\":\"Yes. We regularly integrate payment processors (Stripe, PayPal), CRMs (HubSpot, Salesforce), email marketing tools (Mailchimp, SendGrid), analytics platforms (Google Analytics, Mixpanel), and custom APIs. If it has an API, we can connect it to your site.\"}]},{\"name\":\"Working With Us\",\"icon\":\"uil:users-alt\",\"questions\":[{\"question\":\"Where is Pixelamos based?\",\"answer\":\"We're based in Colombia with team members across Latin America. We work with clients globally and have served brands across the Americas, Europe, and beyond. Time zone differences have never been an issue, we're flexible with scheduling and communication.\"},{\"question\":\"Can you work with international clients?\",\"answer\":\"Absolutely. A significant portion of our clients are international. We communicate in English and Spanish, invoice in USD, and use tools like Slack, Zoom, and Notion to keep projects running smoothly regardless of location.\"},{\"question\":\"How do you communicate during a project?\",\"answer\":\"We use a combination of Slack for daily communication, scheduled video calls for milestone reviews, and a project management tool for tracking tasks and progress. You'll have direct access to your project team, no account managers or middlemen.\"},{\"question\":\"What if I'm not happy with the final result?\",\"answer\":\"That's why we involve you at every stage. You approve designs before we build, and you see regular demos during development. By launch day, there shouldn't be surprises. If something isn't right, we'll work with you to fix it. Our 99% client retention rate speaks to our commitment to getting it right.\"},{\"question\":\"Do you sign NDAs and confidentiality agreements?\",\"answer\":\"Yes. We're happy to sign NDAs before any project discussion. We treat all client information as confidential regardless, but we understand that formal agreements are important for many businesses.\"},{\"question\":\"Can I see examples of your previous work?\",\"answer\":\"Yes. We've delivered 150+ projects for brands including Bayer, Mastercard, Nestlé, Johnson & Johnson, Claro, and many others. Contact us and we'll share relevant case studies and examples that match your industry and project type.\"},{\"question\":\"What makes Pixelamos different from other web development companies?\",\"answer\":\"Three things: focus, quality, and honesty. We only build websites, that's it. No distractions, no side services. Every project gets our full attention from a team that lives and breathes web development. We're transparent about pricing, realistic about timelines, and we'd rather lose a deal than overpromise. Our clients come back because we deliver.\"}]},{\"name\":\"After Launch\",\"icon\":\"uil:rocket\",\"questions\":[{\"question\":\"What happens after my website goes live?\",\"answer\":\"Every project includes 30 days of free post-launch support. During this period, we monitor performance, fix any bugs, and make minor adjustments. After that, you can continue with a maintenance plan or manage the site independently, your choice.\"},{\"question\":\"Will I own the website and its code?\",\"answer\":\"Yes. Once the project is complete and final payment is received, you own everything, the design, the code, the content. It's yours. We retain the right to showcase the work in our portfolio unless you request otherwise.\"},{\"question\":\"Can I switch hosting providers or developers later?\",\"answer\":\"Yes. We build with standard, well-documented technologies. You're never locked into our ecosystem. If you decide to move to another developer or agency, the transition will be straightforward. We'll even help with the handoff if needed.\"},{\"question\":\"How do I request changes or updates after launch?\",\"answer\":\"If you're on a maintenance plan, simply email or message us on Slack and we'll handle it. Most content changes are made within 24-48 hours. For clients without maintenance plans, we handle change requests on a project basis with hourly billing.\"},{\"question\":\"Do you provide analytics and performance reports?\",\"answer\":\"Every site is launched with analytics configured (Google Analytics, Search Console, or your preferred platform). If you're on a maintenance plan, we include monthly performance reports covering traffic, page speed, uptime, and key metrics. We don't just build and forget, we help you understand how your site is performing.\"}]}]",[56,57],"block-call-to-action",{"buttonText":58,"description":59,"title":60},"Let's Talk","We're happy to chat. No sales pitch, no pressure, just a conversation about what you need and whether we can help.","Still Have Questions?",{"title":62,"searchDepth":63,"depth":63,"links":64},"",2,[],"md",{},true,"\u002Ffaq",{"title":70,"description":71,"image":72},"Frequently Asked Questions About Web Development Services | Pixelamos","Get answers to common questions about website design, development costs, timelines, technology stack, SEO, maintenance, and more. Pixelamos is a web development studio based in Colombia serving clients worldwide.","\u002Fimages\u002Fhero-colorful.webp","faq","qemNmDI3CNYVeH56-bgxTNbs22quRYUPg0s4sNaY4N8",{"id":4,"brand":76,"copyright":8,"extension":9,"meta":77,"stem":11,"tagline":12,"__hash__":13},{"src":6,"alt":7},{},{"id":79,"extension":65,"meta":80,"questions":85,"stem":116,"__hash__":117},"faq_en\u002Fgeneral.md",{"body":81},{"type":43,"value":82,"toc":83},[],{"title":62,"searchDepth":63,"depth":63,"links":84},[],[86,89,92,95,98,101,104,107,110,113],{"question":87,"answer":88},"What services does Pixelamos offer?","We offer a comprehensive range of digital services including videogame development, website design and development, 3D visualization, mobile app development, interactive 3D catalogs, and custom software solutions.",{"question":90,"answer":91},"How long does a typical project take?","Project timelines vary depending on the scope and complexity of the requirements. During our initial consultation, we provide a detailed timeline estimate based on your specific needs. We believe in transparent communication and will keep you updated throughout the development process.",{"question":93,"answer":94},"What is your development process?","Our development process follows industry best practices including initial consultation and requirements gathering, project planning and scope definition, design and prototyping, development and implementation, testing and quality assurance, deployment and launch, and post-launch support and maintenance.",{"question":96,"answer":97},"Do you provide support after project completion?","Yes, we offer comprehensive post-launch support and maintenance packages. Our team remains available to ensure your digital products continue to perform optimally and can be updated as your needs evolve.",{"question":99,"answer":100},"What technologies do you work with?","We work with a wide range of modern technologies including game engines (Unity, Unreal Engine), web technologies (Vue.js, React, Node.js), mobile development (iOS, Android), 3D modeling and visualization tools, and various cloud platforms and services.",{"question":102,"answer":103},"How do you ensure project quality?","Quality assurance is integrated throughout our development process through regular code reviews and testing, continuous integration and deployment, comprehensive QA testing, performance optimization, security best practices, and user experience testing.",{"question":105,"answer":106},"How do you handle project communication?","We maintain clear and consistent communication through regular project status updates, scheduled check-in meetings, dedicated project management tools, direct access to your development team, and transparent progress reporting.",{"question":108,"answer":109},"Can you work with clients remotely?","Yes, we have extensive experience working with clients globally. We utilize modern collaboration tools and maintain regular communication to ensure smooth project execution regardless of location.",{"question":111,"answer":112},"What makes Pixelamos different from other development companies?","Our key differentiators include specialized expertise in gaming and 3D visualization, comprehensive end-to-end digital solutions, focus on innovation and cutting-edge technology, dedicated team of experienced professionals, strong emphasis on quality and user experience, and proven track record of successful projects.",{"question":114,"answer":115},"How do you handle project pricing?","We provide transparent pricing based on project requirements. During the initial consultation, we'll discuss your needs in detail and provide a comprehensive quote that outlines all costs involved. We can work with both fixed-price and time-and-materials pricing models.","general","SGsjhXma24FrV_TABSLst8noHBryDauRBDCzXCi8xYk",{"id":119,"extension":9,"menus":120,"meta":150,"stem":151,"__hash__":152},"menus_en\u002Ffooter.json",[121,129,136,141],{"title":122,"items":123},"Company",[124,126],{"title":125,"url":26,"external":23},"About Us",{"title":127,"url":128,"external":23},"Careers","\u002Fcareers",{"title":130,"items":131},"Resources",[132,134],{"title":31,"url":133,"external":23},"\u002Fblog",{"title":135,"url":68,"external":23},"FAQ",{"title":137,"items":138},"Connect",[139],{"title":140,"url":35,"external":23},"Contact Us",{"title":142,"items":143},"Legal",[144,147],{"title":145,"url":146},"Privacy Policy","\u002Fprivacy-policy",{"title":148,"url":149},"Terms of Service","\u002Fterms-of-service",{},"footer","vifzPFF2WNOHhM_SDdZg4xb8j7TZ7cY8PLRN2bvFk94"]